Backoffice support Executive

Job description

• Gathering and processing Data on Excel.
• Assisting and supporting Management.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Acknowledging and resolving customer complaints.
• Communicating and coordinating with colleagues as necessary.
• To manage all daily tasks and duties related to the process with strict adherence to guidelines.
• Preparing Daily, Weekly & Monthly MIS Reports.
• Should be a TEAM PLAYER and flexible enough for multitasking.

Job Requirements:

• Excellent organizational skills.
• Knowledge of computer operating systems and MS Office software.
• Working knowledge of CRM platforms.
• Ability to work as part of a team.
• High-level written and verbal communication skills.